GENERAL TERMS AND CONDITIONS
These General Terms and Conditions govern the relationship between the Seller, Pyroplanet s. r. o., the operator of the website www. pyroplanet.eu (hereinafter referred to as the "Seller"), and the customers of pyroplanet.eu (hereinafter referred to as the "Buyer").
Pyroplanet s.r.o.
Moravské náměstí 127/3
60200 Brno
Czeck Republic
E-mail: info@pyroplanet.eu
Registered in Brno, Czech Republic, registration number 19875827
Tax identification number: CZ19875827
Conclusion of contract
By clicking on the 'order with obligation to pay' button, the buyer places a binding order for the items contained in the shopping cart and, when ordering items in categories 2, P1 and T1, declares that he/she has reached the age of 18.
Furthermore, the buyer declares that he is ordering as a natural person and not as a commercial trader.
The seller is entitled to accept an order within 2 days of receipt by sending an order confirmation in writing or electronically, in which the buyer is requested to pay and the processing of the order or the delivery of the goods is confirmed. If the deadline expires without result, the offer is deemed to have been rejected and no purchase contract is concluded.
The buyer is obliged to familiarize himself with the General Terms and Conditions before ordering goods from pyroplanet.eu.
When placing an order with pyroplanet s. r. o., the customer assumes responsibility for the legality of the products shipped to him. He assumes the responsibility to inform himself about the laws, import and customs regulations applicable in his country before placing the order.
We do not support the illegal use of our products. We strongly advise you to consult a lawyer if you have any doubts.
Prices and minimum order value
The minimum order value is EUR 60.00 incl. 21% VAT.
The prices correspond to the cost situation at the time the contract is concluded and include the current statutory VAT.
Withdrawal from the purchase contract
The seller is entitled to withdraw from the purchase contract. He may do so in several cases, such as non-availability of the goods, replenishment problems by the manufacturer or supplier and other cases caused by a third party.
Terms of payment
The goods must be paid for in advance. The order will be dispatched after receipt in the seller's account.
Pyroplanet s.r.o
IBAN: CZ94 8040 0000 0020 7118 8644
BIC: OBKLCZ2X
Orders
Orders can be placed as follows:
• directly in the pyroplanet.eu webshop
• by e-mail to info@pyrogate.eu
Right of withdrawal
Withdrawal from the order is possible up to a maximum of 14 days from receipt of the order and must be notified by e-mail to info@pyroplanet.eu.
Content of the revocation e-mail
++++++++++++++++++++++++++++++++++++++++++++
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):
Ordered on (*)/received on (*):
Name of the buyer(s):
Address of the buyer(s):
Signature of the buyer(s) (only for notification on paper:
Date:
(*) Delete as appropriate.
++++++++++++++++++++++++++++++++++++++++++++
Complaints
Returns will only be accepted with prior authorization from the seller.
The (postage) costs of the return shipment shall be borne by the buyer.
The return of goods must be agreed with the seller by e-mail to info@pyrogate.eu before the goods are returned. Cash on delivery shipments are not accepted by the seller.
The goods must be returned undamaged and in their original packaging.
It is not possible to return products if:
• products have been specially ordered for the customer
• products have been specially manufactured or redesigned for the customer
• products have been modified or changed by the customer
Shipping
Subsequent changes to the shipping address (recipient's address) are not permitted.
possible. Shipping to a packing station is not possible.
A second delivery fee may have to be charged for goods that are not accepted by the buyer.
Reimbursement
Within two weeks of returning the goods, the seller will refund the amount to the buyer's account.
Warranty
Fireworks may be subject to fluctuations and deviations. This applies in particular with regard to the quality and correspondence of the effects described with the actual effects. Liability or warranty is excluded in this case.
No guarantee is given.
Confidentiality of data
The seller declares that all personal data is confidential and will only be used to fulfill the contract with the buyer. Personal data will not be passed on to third parties, with the exception of data required for the transportation of the goods or the payment processing of the ordered goods (use of name and delivery address).
Validity of the GTC
These General Terms and Conditions are valid from 1. 1. 2024 and replace all previous regulations and practices. Pyroplanet s.r.o. reserves the right to change the General Terms and Conditions without prior notice.
Responsible for content
Pyroplanet s.r.o.
Registration number 1987582760200
Brno, Czech Republic
Contact
E-mail: info@pyroplanet.eu
Copyright: All rights reserved
ORDERS
Minimum Orders can be placed as follows:
• directly in the pyroplanet.eu webshop
• by e-mail to info@pyrogate.eu
Right of withdrawal
Withdrawal from the order is possible up to a maximum of 14 days from receipt of the order and must be notified by e-mail to info@pyroplanet.eu.
TERMS OF PAYMENTS
The goods must be paid for in advance. The order will be dispatched after receipt in the seller's account.
Pyroplanet s.r.o
IBAN: CZ94 8040 0000 0020 7118 8644
BIC: OBKLCZ2X
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